Return Policy
- Return and exchange policy
- The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.
- All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.
- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.
- Return within (30) days and replacement within (60) days from the date of purchase.
- Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.
- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.
- Deduct 30% or a value of 100 dirhams (10$)if the customer does not want the product and the latter has no defect or problem mentioned.